How often does your Roomba need help?

I got a j9+ for Christmas and I don’t know if it’s user error or if I had unrealistic expectations of the robot but it’s not the set and forget experience I expected. I knew we’d be changing filters and dealing with the occasional clog but I have to help it multiple times each cleaning. We have mostly hard floors and have a dog and cat, so moderate hair but we are reasonably tidy. The most common issue we get is a sealing error, but it gets stuck, the charging contacts commonly don’t work, and the robot dust bin says it’s full when it’s not.

Do I have unrealistic expectations? Am I asking it to clean too large an area? How often should I expect it to need help?