What's means?

https://preview.redd.it/e00ul2781poe1.png?width=873&format=png&auto=webp&s=cdcccc376ff5be53b482c6b10e92aba7357bef7d

I am new to the platform and from a OH they tell me that the account has a problem, but they don't tell me why, I haven't done any task and no course, what could it be?