Anyone else just switch to GEHA this year and cannot register Health Safe ID

So I swapped to GEHA HDHP this year and went to geha to register and verify my information, but it's not finding me. I received my GEHA card about 2 weeks ago and anytime I enter my member ID and Group Number it doesn't find me in their system.

Was hoping I wouldn't have to call, but curious if anyone else is having issues.