My First (& last) Rep - Dior Saddle Bag 😡😡😡

I’m sad and livid at the same time. After researching a few rep forums, I decided to go with a highly recommended and reviewed for the Dior Saddle bag & was so excited when it arrived a few weeks ago that I wore it the next day.

Yesterday, I decided to wear it for a second time to go shopping with friends. In the middle of shopping, a sales associate picked something up from the floor and discreetly handed it to me.

It was the metal ‘D’ hardware from front of my bag.

A month into owning my first rep, and only my second time wearing the bag, it fell apart at the most embarrassing time it could’ve happened!

What’s is the point of reps if this is the quality!!

I reached out to the seller and they kindly and quickly responded, advising me to get it sewn back on and they offered to pay for the repair but, this is beyond frustrating and my trust is lost. Sew it back on for it to fall apart again?

Anyone else experience something like this? What did you do?