No heat since Jan 7th. Northern Indiana.

For some background… the trailer park I stay within has some rented out and some owned. My gf and I are renting until we move into a home after I complete my union apprenticeship this time next year. We noticed around the 1st that our tank reading was around 35. We told our landlord and she had already said she requested for Ferrell gas to come out and fill the tanks for all the other ppl who are on propane. We pay an extra 125$/ month for our tanks to be filled when needed without us having to monitor the tank ourselves. Soooo… days goes on and turn to a week temp was around 34 mostly. Now we’re in almost week 2 of no heat. Why are we paying 125$ for a service we are literally not receiving? At this current moment as I’m lookin at the thermostat, it says, “Lo”. Over the course of all this time, my gf and I both called the office and voiced our concerns of when they’d come out to fill our tank. We were told that Ferrel Gas people told the landlord they were coming out to fill our parks tanks. They lied to our landlord and said they did come out, twice. This isn’t the first time this happened. This same situation happened right before Christmas. We had Christmas with no heat and no one could come over as planned because we had no heat. We can’t cook because the food in the fridge had frozen solid. We can’t take food out to thaw because it’ll just stay frozen… just like an entire unused carton of milk was frozen solid still after 2 days of sitting out in the sink . The other foods that have a higher water content such as the mashed potatos, etc, have the same fate.

Our feet are numb from the cold floors, we usually cook breakfast together but it’s so cold we can barely stand to cook it together. I purchased a heated blanket because my gf can’t stand it as much as me so for her, we left to Walmart for a heated blanket while we have the heater on in the room. It’s a small one, but in the room with the doors shut, it’s manageable but still cold.

I do own a pet boa constrictor and I’m so worried about her. the 100W heat emitter seems to do something atleast as well as the heating pad I have on the max setting because it’s so cold it can’t get up to temp.

I 23M alone , have enough to go look for a home. I have 30k saved just for a down payment. I have 4 months rent in a high yield savings account and another 4k in emergency fund. + this month sitting in my bills account. I know we can move into a home , but we haven’t seen anything we could move into that wasn’t still in this area and affordable. We do want to move away from this area. I know I can’t be too picky though, but I think we deserve to like at the least where we chose our first home at. I also really want to finish this apprenticeship first. I make 100k/year so I know there’s no way I can’t afford a home. I do think I’m a bit too nervous and don’t know where I take my first step to buying a house.

I honestly won’t lie. I’m kinda feelin bad cuz my girl having to be in this with me. I would fill the tank my damn self, but I can’t cuz if something happens I’m toast… maybe. I’d rather not take the chance being that I truly don’t know how to, though if I learned I’d definitely catch on. I just rather not fk up n blow the crib up cuz I wanted to try a diy lmao. It’s also not my property. I know it’s not exactly my landlords fault. We are just cold and I honestly have no clue what to do.

Is there anything I should do on my end? I’ve called multiple times about it and it’s “there’s nothing I can do”. Which, I get… kinda, she did her part to request but ferrel gas is not coming out. Should we even pay 125 for this month? It’s been over half the month… surely we should get a 50% discount? Right? Or since under contract I guess it’s tuff shit for us? I’m genuinely lost at what to do. We never have any other problems except for this last 2 months of dealing with this upsetting situation on 2 seperate occasions. Our water heater is electic. We can’t plug many heaters in because I don’t want to trip the fuse or leave a heater unattended while I’m sleep.

Lmao. I need help with an idea of how to go about this the right way. I don’t take liking to cursing or getting loud with anyone even though I guess morally I wouldn’t be wrong here if I did. I literally can’t feel my feet right now, even in the room with the heater with wool socks on. I feel like such shit. What kind of man sits in a situation with his partner and just spectates. If she weren’t here I wouldn’t trip much maybe as much. I’m just. Idk.