Govee H6102 is stuck at red and doesn't connect.

My Govee lights are stuck at red, can't turn them off, can't change the effect. and cant connect them to the Govee home app. I'm not sure what the issue is here. It's plugged into a USB 3.2 port on my PC, which should have more than enough power to power the lights. I'm not sure what's going on.