Everyone gets excited about tests they pass but nobody warns you about not taking it at home

So I scheduled to take my Security+ at home because I do not live in the middle of the city. Well, the test your network thing, worked the first time. Then on check in day it no longer worked and for the life of me I could not find a simple phone number to cancel with PearsonVUE. It was finally done for me online and now I have to wait until after Christmas to schedule in-person and hope that Pearson did not lie to me and will be refunding my money.

This was supposed to be my Christmas gift to myself was passing this exam. Would be nice if people would spend more time warning about the dangers of trying to take the test at home.