Turners

I bought a p2000sk online from turners and it still hasn’t shipped and it’s been about a week and a half, I’ve emailed and called and haven’t heard any responses. I’m across the country so I can’t really do anything else. Also have been reading a lot of horror stories about turners and didn’t know about this before. Should I just wait it out as I bought the gun on sale at an amazing price or just cancel the order and try to find it elsewhere?